We collect and process the personal data you provide to us under the following legal bases: Legal interest as required for the fulfillment of the services provided Legal Obligation for our compliance with applicable laws and regulations Your consent, which you can revoke in the context of your rights We do not process personal data without your consent or without being our customers or without having provided your data to the Company yourself. Gocarpets company asks you to submit some personal data to us to provide you with the products or services you request. For example, when shopping, contacting our customer service, asking for news, creating an account, participating in our events or contests, or interacting with or using our Websites. This personal information includes the following: Contact details, including name, email, no. phone number, postal address and billing address Login and account details, including username, password and unique user ID Personal information, including gender, city and shopping history Payment or credit card details Personal preferences, such as your wish list, as well as marketing and cookie preferences. At this point it is pointed out that you are responsible for the accuracy of the data you provide to us. When you interact with our Websites and Apps, some data is automatically collected from your device or the web browser you are using. More information about these practices can be found in the Cookies section of this privacy policy. This data includes the following: Device IDs, call status, network access, storage information, and battery information Cookies, IP addresses, referrer headers, web browser identification and version data, as well as web beacons and tags TOOLS to Adjust What Personal Data We Collect When using our Websites, we also provide timely information and obtain your consent to certain practices. For example, we take your consent to use your site and send you notifications. In many cases, the web browser platform you use or your mobile device provides additional tools that allow you to control when your devices collect or share certain categories of personal data. For example, your mobile device or web browser that you use may provide tools that allow you to manage the use of cookies or the sharing of sites. We encourage you to familiarize yourself with and use the tools available on your devices. WHY and HOW we use your personal data We use your personal data for the following purposes: To provide information about the Websites and Services you request When you use the Websites, we use your personal information to provide you with the product or service you have requested
For the operation, improvement and maintenance of our business, products and services Use your personal data for our business. For example, when making a purchase, we use this information for accounting, auditing and other internal operations. We use personal data about how you use our products and services to improve your user experience, to assist you in identifying technical and service issues, and to manage your Websites. For the protection of rights, assets or security, ours or those of others We may also use your personal information about how you use our Websites and Apps to prevent or detect fraud, misuse, misappropriation and breach of our Terms of Use, as well as to comply with court decisions, state requests or applicable law. For general research and analysis purposes We use data on how we use our Websites and Services to better understand consumer behavior and preferences. For example, we can use information on how to use the search and find products by visitors to the website www.gocarpets.gr, in order to better understand the best ways to organize and present product offers in the “showcases” of the electronic our store. Other purposes We may also use your personal data in other ways and we will provide special notifications when we collect the data, while securing your consent where needed. Legal Basis In order to process your personal data, we rely on certain legal bases, depending on how you operate on our Websites When you purchase gocarpets products from our Websites, we need your personal information to fulfill our contract. For example, we need the payment and contact details for the delivery of your order. We also rely on other legal bases, such as our reasonable rights as a business, compliance with a legal obligation or the protection of our vital interests DISCLOSURE OF YOUR PERSONAL DATA
Encryption & Security We use a variety of technical and organizational security measures, including encryption and authentication tools, to protect the security of your personal data. Protecting your personal data We retain your personal data for as long as necessary to fulfill the purposes set forth in this privacy policy (unless a longer retention period is required by applicable law). Generally this means that we will retain your personal information for as long as you have a gocarpets account. Regarding your personal data related to product purchases, we retain this data for a longer period of time in order to comply with our legal obligations (such as tax and commercial law and for warranty purposes). YOUR RIGHTS RELATING TO YOUR PERSONAL DATA At gocarpets we recognize and guarantee your following rights: Right to transparent information, for the exercise of your rights (Articles 12, 13, 14 GCC), Right of access (Article 15 GCC) to the personal data we have collected from you Right of correction (Article 16 GCC) of inaccurate personal information we have about you Right to delete (“right to be forgotten”) (Article 17 GIPD) the Member-User account and the information we have about you. It should be noted that the exercise of the right to unsubscribe to an active subscriber implies the inability to continue to provide the services you requested Right to restrict the processing of your personal data (Article 18 GIP) where possible Right of objection (Article 21 GCC) to the processing of your personal data Right to revoke your already given consent (Article 7 GCC), ie to withdraw your consent at any time for processing based on consent. The legality of the processing of your data is not affected by the withdrawal of consent until the time at which you requested the revocation. Right to make a complaint to the competent supervisory authority, Personal Data Protection Authority (1-3 Kifissias Ave., Athens, PC 23 23, +30 210 6475600, contact@dpa.gr) You have every right to exercise your rights by sending an email to the Legal Department of the Company (info@gocarpets.gr) or by letter to the address Ptolemaida, V. Sofias 28, PC 50200. Please have your relevant requests accompanied by the appropriate receipts identification of your person, with the explicit reservation of the Company to request the provision of additional information in order to identify and confirm your details.
Choosing not to receive Marketing Communications If you have a gocarpets account, you can choose not to receive gocarpets marketing communications by modifying your options in the “view or change your profile” section of our Websites. You can also choose not to receive marketing communications by changing the email and sms records by clicking the delete link or following the instructions included in the message. Alternatively you can contact us using the details. COOKIES and Pixel Tags Gocarpets collects information, which may include personal data, from the web browser you use when you use our Websites. We use a variety of methods, such as cookies and pixel tags, to collect this information, which may include (i) your IP address, (ii) your unique cookie ID, information about your cookies, and information about whether your device has software for accessing certain components, (iii) unique device ID number and device type, (iv) domain, browser type and language, (v) operating system and system settings, (vi) country and time zone, (vii) previous visits to websites, (viii) information about your interaction with our Websites, such as number of clicks, purchases, declared preferences, and (ix) access times and related URLs. It is also possible to collect information from third parties through Websites using cookies, third party plugins and widget tools. These third parties collect data directly from your web browser and the processing of such data is subject to their own privacy policies.
Χρησιμοποιούμε cookies και ετικέτες pixel για να παρακολουθούμε τη χρήση των Δικτυακών Τόπων μας από τους We use cookies and pixel tags to monitor the use of our Websites by our customers, as well as to understand their preferences (such as country and language options). This allows us to provide services to our customers and improve their online experience. We also use cookies and pixel tags to gather aggregate data about traffic and interaction with websites, identify trends and obtain statistics so that we can improve our Websites. There are generally three categories of cookies used on our Websites: Functionality: These cookies are required for basic website functions and are therefore always enabled. They include cookies that allow our Websites to “remember” you during your browsing, during an individual visit or, if requested, from one visit to another. They allow the “Shopping Cart” and “Checkout” features to be available and help with security and compliance issues. Performance: These cookies allow us to improve the operation of our Websites by monitoring usage. In some cases, these cookies improve the speed with which we can process your requests and allow us to remember your preferences on websites. Rejecting these cookies can lead to inadequate personalization of proposals and poor website performance. Social media and advertising: Social media cookies offer you the ability to connect to the social media networks you use and share content from our Websites to social media. Ad (third party) cookies collect information to contribute to the better personalization of ads according to your interests, both on our Websites and others. In some cases, these cookies include the processing of your personal data. Rejecting these cookies may result in the display of ads that are not so relevant to you or the inability to effectively connect with Facebook, or other social media and / or the inability of you to share content on social media.
For a complete and up-to-date summary of all third parties that have access to your web browser (via the gocarpets Website), we recommend that you install a plugin specifically designed for this purpose. You can also enable notification sent to you from your computer each time cookies are sent, or you can choose to disable all cookies. This is done through the browser settings on each web browser and device you use. Because every web browser is a little different, we suggest that you refer to the Help menu of your web browser to learn the correct way to modify your cookies. If you disable cookies, you may not have access to many elements that make our Websites and Apps more effective, and some of our services may not work properly. CHANGES in our Privacy Policy Current legislation and practices change over time. If we decide to update our privacy policy, we will post the changes on our Websites. If we make substantial changes to the way we process your personal data, we will send you prior notice or, when required by law, seek your consent to make such changes.